A major part of the NWD effort is ongoing education of staff
at the Doors to ensure that they understand each other’s processes so there
truly is No Wrong Door to enter in the system. To facilitate this ongoing
communication across the Doors, EOA hosts a bi-monthly information sharing
meeting from 9:00-10:30am on the second Tuesday of every other month.
The
standing agenda for this meeting is:
|
Topic |
Timeframe |
|
Presentation from one Door about
services, supports, and access processes |
30 minutes |
|
Questions and answers for the
presenting Door |
10 minutes |
|
Updates to Staff Training Guide,
including services and supports, eligibility criteria, and shared materials |
10 minutes |
|
Cross-Door opportunity for
questions, concerns, feedback, or other information |
10 minutes |
|
Refresher training on the Referral
Tool (when requested) |
30 minutes |
This meeting allows the group to learn more about each Door
and also provide real time updates about changes to services and processes.
To view presentations and other meeting materials from
previous meetings, visit http://hinwd.blogspot.com/p/cross-door-information-sharing-meeting.html.
If staff would like to receive an invitation for this
meeting, email andrew@hcbs.info.
