A major part of the NWD effort is ongoing education of staff
at the Doors to ensure that they understand each other’s processes so there
truly is No Wrong Door to enter in the system. To facilitate this ongoing
communication across the Doors, EOA hosts a bi-monthly information sharing
meeting from 9:00-10:30am on the second Tuesday of every other month.
The
standing agenda for this meeting is:
|
Topic
|
Timeframe
|
|
Presentation
from one Door about services, supports, and access processes
|
30 minutes
|
|
Questions
and answers for the presenting Door
|
10 minutes
|
|
Updates
to Staff Training Guide, including services and supports, eligibility
criteria, and shared materials
|
10 minutes
|
|
Cross-Door
opportunity for questions, concerns, feedback, or other information
|
10 minutes
|
|
Refresher
training on the Referral Tool (when requested)
|
30 minutes
|
This meeting allows the group to learn more about each Door
and also provide real time updates about changes to services and processes.
To view presentations and other meeting materials from
previous meetings, visit http://hinwd.blogspot.com/p/cross-door-information-sharing-meeting.html.
If staff would like to receive an invitation for this
meeting, email andrew@hcbs.info.
